SignalDX ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our customers, partners, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our platform, or interact with our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, company information, and any other information submitted through contact forms, demo requests, or other communications.
We may also automatically collect technical information such as IP address, browser type, device information, operating system, pages visited, referral sources, and usage analytics.
2. How We Use Information
We use collected information to:
- Provide and improve our products and services.
- Respond to inquiries and customer support requests.
- Schedule product demonstrations and consultations.
- Monitor platform performance and security.
- Analyze website usage and user engagement.
- Comply with legal and regulatory obligations.
- Communicate updates, announcements, and service-related information.
3. Healthcare and Protected Information
SignalDX serves healthcare organizations and diagnostic laboratories. Where applicable, we implement administrative, physical, and technical safeguards designed to protect healthcare-related information and support customer compliance with applicable regulations, including HIPAA and other relevant healthcare privacy requirements.
Customers remain responsible for ensuring that their use of our services complies with all applicable laws and regulations governing patient information.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to enhance user experience, analyze traffic, and improve website functionality. Users may manage cookie preferences through their browser settings.
5. Information Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers, contractors, and business partners who assist in operating our website, platform, and services.
We may also disclose information when required by law, regulation, legal process, court order, or governmental request.
6. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding access to, correction of, deletion of, or restriction of personal information. To exercise applicable rights, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will become effective upon posting the revised policy on this page.
11. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@signaldx.ai
Website: https://signaldx.ai